Scale Your After-Sales Operations.

We partner with mobile and electronics brands to deliver end-to-end device lifecycle management — from warranty repair to bulk refurbishment — across India.

50+ Brand Partnerships
2M+ Devices Serviced
Pan-India Service Network
ISO 9001 & ISO 27001 Certified
After-Sales Specialist 1

Services Overview

End-to-End After-Sales Solutions for Electronics Brands

From authorised repair centres to reverse logistics, we handle the full device lifecycle so your team can focus on growth.

Authorised Service Centre Management

We operate and manage authorised service centres on behalf of brands, ensuring consistent SLA delivery, trained technicians, and brand-compliant customer experiences.

Warranty & Out-of-Warranty Repair

High-volume warranty claim processing with genuine spare parts, transparent reporting, and seamless OEM integration.

Bulk Device Refurbishment

Certified refurbishment programs for returned, traded-in, or end-of-life devices — restoring them to Grade A condition for resale or redistribution.

Reverse Logistics & Asset Recovery

Efficient reverse supply chain management including collection, triage, repair routing, and responsible disposal of electronic assets.

L3 & Motherboard / Chip-Level Repair

Advanced board-level engineering support for OEM escalations — IC replacements, BGA rework, and liquid damage recovery at scale.

Spare Parts Supply & Inventory Management

Genuine and A-grade spare parts procurement, warehousing, and distribution to your authorised service network across India.

Why Leading Brands Choose Twortechnology

We combine scalable infrastructure, trained expertise, and data compliance to deliver a premium partner experience.

Dedicated B2B account management with real-time MIS reporting

Pan-India service network covering Tier 1, 2, and 3 cities

OEM-trained technicians with brand-specific SOPs

Scalable infrastructure — ramp up or down based on product cycles

Data security compliant: SOC 2 Type 2, ISO 27001, and GDPR aligned

Proven track record with brands including Samsung, Realme, OnePlus, Voltas

Pan-India Authorised Service Centre Management

We operate and scale your brand's service network with OEM-trained technicians, real-time MIS reporting, and consistent SLA delivery across Tier 1, 2, and 3 cities.

Professional service centre operations

Certified Bulk Refurbishment & Asset Recovery

Our certified programs restore returned or end-of-life devices to Grade A condition, maximising your recovery value through sustainable re-commerce solutions.

Large scale device refurbishment

L3/L4 Advanced Engineering & Motherboard Rework

High-volume repair support for complex board-level failures, chipset replacements, and liquid damage recovery using state-of-the-art lab equipment.

Advanced engineering repair lab

Awards and Accolades

Future Unicorn of India: Hurun Reports, 2023

Future Unicorn of India: Hurun Reports, 2023

Hurun India Future Unicorn Index, 2022

Hurun India Future Unicorn Index, 2022

16 Deloitte India Technology Fast 50 2024

16 Deloitte India Technology Fast 50 2024

Entrepreneur Awards, 2022

Entrepreneur Awards, 2022

Red Herring Top 100 Asia, 2022

Red Herring Top 100 Asia, 2022

ET Best Organisations for Women, 2022

ET Best Organisations for Women, 2022

Nasscom Emerge 50, 2021

Nasscom Emerge 50, 2021

ET Promising Entrepreneurs of India, 2021

ET Promising Entrepreneurs of India, 2021

Our Reach

Trusted by India's Top Brands

We are the authorised after-sales partner for over 50 mobile and consumer electronics brands across India.

"Twortechnology's expertise in L3 and Rework support has significantly improved our service efficiency. Their team handles complex hardware repairs with unparalleled precision and care."

A

Anil Chopra

Head of Service Operations

Samsung India

"Their management of day-to-day service center operations across the region is exceptional. We've seen a consistent rise in customer satisfaction scores since our partnership began."

R

Rajiv Mehta

Regional Service Manager

Voltas Limited

"An invaluable partner for after-sales support. Their commitment to genuine parts and transparent processes has built immense trust between us and our end-consumers."

S

Sanjay Verma

VP — Service Operations

Realme India

Our Brand Partners

Samsung
OnePlus
Realme
Noise
Fire-Boltt
Portronics
Acko
Symphony
Hindware
Voltas

Ready to Elevate Your After-Sales Service?Let's Work Together.

Let's build a customised service partnership that scales with your brand.