Redefining After-Sales Excellence for Electronics Brands
Twortechnology is India's leading device lifecycle management partner — built for brands that demand quality, scale, and accountability in their service operations.
A Journey of Trust and Infrastructure
Founded with a mission to transform the after-sales experience in India's electronics ecosystem, Twortechnology has grown into a trusted infrastructure partner for some of the country's most recognised mobile and consumer electronics brands.
We started by solving a fundamental challenge — the gap between a brand's promise to its customers and the reality of post-purchase support. What began as a single service centre has evolved into a full-stack device lifecycle management company with a pan-India footprint, serving millions of consumers on behalf of our brand partners every year.
Today, we manage authorised service operations, warranty programs, refurbishment pipelines, and reverse logistics for 50+ brands — combining deep technical expertise with enterprise-grade processes.
Our Mission
To empower electronics brands with scalable, reliable, and data-driven after-sales infrastructure that builds lasting customer loyalty.
Our Vision
To be the most trusted device lifecycle management partner in South Asia — enabling every brand to deliver a world-class post-purchase experience.
Core Values
Principles That Guide Our Partnership
Precision
Every repair, every part, every SLA — executed with engineering rigour and zero compromise on quality.
Transparency
Real-time dashboards, honest reporting, and open communication keep our brand partners always in control.
Scalability
Our infrastructure grows with your brand — whether you are launching a new product line or expanding into new geographies.
Data Security
Customer data and device information are handled with the highest standards — SOC 2 Type 2 and ISO 27001 certified.
Leadership Team
Decades of experience in electronics manufacturing, after-sales operations, and supply chain management — built for enterprise trust.
Mr. Rahul Saini
Director
"B2B infrastructure specialist with over 15 years in after-sales operations. He leads our strategic brand partnerships and logistics networks."
Mr. Roshan Shrestha
Director
"Operations efficiency veteran with 10+ years of experience in managing high-volume service center chains and OEM-standard SOPs."
Built for Enterprise Trust
Security & Quality Compliant
SOC 2 Type 2
Enterprise-grade security and data privacy standards.
ISO 9001:2015
Quality Management System for consistent excellence.
ISO 27001
Information Security Management System excellence.
GDPR Aligned
Domestic data protection practices for user privacy.
Industry Recognition
Our commitment to operational excellence and innovation has been recognised by leading industry bodies and domestic publications.
Future Unicorn of India — Hurun Reports, 2023
Hurun India Future Unicorn Index, 2022
Deloitte India Technology Fast 50, 2024
Entrepreneur Awards, 2022
Red Herring Top 100 Asia, 2022
ET Best Organisations for Women, 2022
Nasscom Emerge 50, 2021
ET Promising Entrepreneurs of India, 2021